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Frequently Asked Questions

Q. How can I pay for the Karibu Hotel Management Software?
A. Payments can be made using bank (wire) transfer using the details below.

Beneficiary/Account Holder: Karibu Technologies.
Bank Name: Equity Bank Uganda Limited
Address: Kampala Uganda
Swift Code: EQBLUGKA
Account number: 1038200922737


Q. Do you provide an invoice/receipt?
A. Yes. Upon placing your order, you will receive an email with a link to your invoice.
You will also receive a payment receipt upon confirmation of your payment.


Q. How do you provide the product?
A. Once payment has been confirmed, you will receive an email with a download link for your software.


Q. How soon can I download the software after payment?
A. Download links are available once payment has been confirmed. Sadly we cannot provide instant downloads because most days we receive fraudulent
payments and identifying the fraud can take some time.


Q. What are the installation requirements?
A. Click this link to download the Karibu PMS hardware and networking requirements guide.Installation requirements download


Q. What are the user terms and conditions?
A. .By downloading the Karibu Hotel Software you accept and agree with the Karibu Hotel Software user Terms and conditions applicable.
Click here for the Karibu Hotel Software terms and conditions.